Careers

Senior Developer (2 Positions)

Highly Competitive Salary; Health benefits; 401(k); Flexible working schedule

Duties include Design, develop, and maintain electronic underwriting systems. Use programming techniques to produce highly optimized, low-latency AI software. Implement new interfaces to support real-time data and application processing management on new platforms. Develop and test automation strategies. Improve ‘click to approval to payment’ workflow performance.

Skills Required:
  • 4 years of experience working as a software developer.
  • Strong understanding of SOLID principles, and Object + Oriented Programming patterns.
  • Strong understanding of testing using Test & Behavior Driven Development (TDD & BDD).
  • Intermediate understanding of Functional Programming patterns, and basic concepts of category theory.
  • Experience with Agile methodologies.
  • Strong understanding of JavaScript/TypeScript.
  • Intermediate experience with:
    • Node (express, sequelize, mocha, chai).
    • Relational databases (postgres, mysql).
    • Javascript frameworks like React.js.

Account Manager

Highly Competitive Salary; Health benefits; 401(k); Flexible working schedule

At TheGuarantors we’re laser focused on making apartments accessible to renters in NYC and beyond. Core to this process is nurturing and growing the relationships with our 700+ real estate partners (many of the nation’s largest landlords). This is where you come in. We seek an experienced account manager who’s comfortable with all elements of customer success, from onboarding new landlords to servicing and growing existing accounts to collecting and compiling enrollment data and success metrics. With over 100,000 units enrolled in our Lease Guarantee program, the opportunity to maximize portfolio penetration is tremendous with considerable growth potential for the right person. We hope this is you.

Skills Required:
  • 2-4 years of experience in a sales role
  • Track record of maintaining and growing accounts
  • Very comfortable presenting both in-person and on the phone
  • Real estate experience including brokerage strongly desired
  • Digital marketing skills desired but not a requirement
  • Language skills (esp. Spanish or Mandarin) desired but not a requirement

Customer Success Associate

Highly Competitive Salary; Health benefits; 401(k); Flexible working schedule

At TheGuarantors we’re laser focused on making apartments accessible to renters in NYC and beyond. Core to this process is working with renters to qualify them for the apartment of their dreams, which is where you come in. We’re looking for a personable, detail-oriented team player that can offer our renters the absolute best customer service in their hunt for the perfect apartment. This person will handle underwriting renter applications, which requires coordinating with all stakeholders, including renters, landlords, and real estate agents. Ability to lead individual projects and a knack for problem solving with limited oversight is critical. Applicants must be willing to work one weekend day per week with one weekday off.

Skills Required:
  • 1-3 years of experience in a customer facing role
  • Positive attitude with an exceptional phone presence
  • Highly organized with the ability to work multiple projects simultaneously
  • Very strong attention to detail
  • Language skills (esp. Spanish or Mandarin) desired but not a requirement

Customer Support Associate(Mandarin Required)

Highly Competitive Salary; Health benefits; 401(k); Flexible working schedule

At TheGuarantors we’re laser focused on making apartments accessible to renters in NYC and beyond. Core to this process is working with renters to qualify them for the apartment of their dreams and assisting them when they encounter difficulty or barriers during their lease term. We’re looking for a personable, detail-oriented team player that can offer our renters the absolute best customer service. This person will handle renter communication and outreach and underwriting renter applications, which requires coordinating with all stakeholders, including renters, landlords, and real estate agents. Ability to lead individual projects and a knack for problem solving with limited oversight is critical.

Skills Required:
  • 0-3 years of experience in a customer facing role
  • Native speaker or fluent in both English and Mandarin
  • Positive attitude with an exceptional phone presence
  • Highly organized with the ability to work multiple projects simultaneously
  • Very strong attention to detail
  • Flexibility to work on a weekend day and take a weekday off desired